Refund and Privacy Policy
At Union Environmental Solutions Inc., we are committed to delivering quality service and ensuring client satisfaction. Refund requests will be reviewed on a case-by-case basis. In most circumstances, any approved adjustments will be issued as a credit to your account or fulfilled through service in kind rather than a monetary refund.
We encourage clients to contact our team promptly with any concerns so we can address them efficiently and complete the service to the agreed standard.
Privacy in Plain Language
At Union Environmental Solutions Inc., your personal and payment information is safe with us.
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We collect only the details we need to provide services and process payments.
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Your credit card information is processed securely — we never store your full card number.
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We don’t sell your information to anyone, ever.
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We only share your information when required by law or to process your payments securely.
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You can ask us at any time what information we have about you, request corrections, or have it deleted (where allowed by law).
Formal Privacy Policy
1. Information We Collect
We may collect the following types of information:
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Personal Identification Information: Name, address, phone number, email address.
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Billing Information: Credit card number, billing address, payment history.
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Service Information: Details about the services provided to you, including service addresses and account history.
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Website Usage Data: IP address, browser type, operating system, pages visited, and other analytics data collected through cookies and similar technologies.
2. How We Use Your Information
We collect and use your information to:
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Provide and manage services.
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Process and verify credit card and other payments.
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Respond to your inquiries, requests, and complaints.
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Maintain accurate records for billing and account management.
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Improve our services and website functionality.
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Comply with legal, regulatory, and contractual obligations.
3. Payment Information & Security
When processing credit card payments, we use secure, PCI-compliant payment processors.
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We do not store your full credit card number on our systems.
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Credit card data is encrypted during transmission and handled in accordance with industry standards.
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Only authorized employees with a legitimate business need have access to payment-related information.
4. Disclosure of Information
We do not sell or rent your personal information. We may disclose your information only in the following cases:
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For Legal Compliance: When required by law, court order, or regulatory request.
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For Payment Processing: When securely transmitting your information to authorized payment processors.
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In Business Transactions: Such as a merger, acquisition, or sale of assets, in which case personal information may be transferred to the new owner.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
You have the right to:
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Access and request a copy of your personal information.
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Correct inaccuracies in your personal information.
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Withdraw consent for certain uses (subject to legal or contractual restrictions).
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Request deletion of your personal information, where applicable.
7. Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience. You may disable cookies in your browser settings, but some site features may not function properly.
8. Protecting Your Information
We implement reasonable technical, physical, and administrative safeguards to protect personal information from loss, theft, misuse, and unauthorized access.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Union Environmental Solutions Inc.,
Union Env Solutions
PO Box #2
Don Mills, ON, M3C2R6
PO Box #2
Don Mills, ON, M3C2R6